Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • sofyan alzub Profile Image
    They also save me thousand $$$ on my insurance.

    “David and the team are great work with. I have 12 vehicles , 2 businesses and my home insured with Bridge First Financial. They are very responsive and knowledgeable in their business. They also save me thousand $$$ on my insurance. Also when I have a claim they are eager to help and make sure everything is going smooth. I highly recommend.”

  • Jason Forrest Profile Image
    Couldn’t be more satisfied with my experience working with Jack C.

    “Couldn’t be more satisfied with my experience working with Jack C. I started off looking for a home insurance quote and ended bundling home, auto, personal property which ended up saving me big time. You’re not going to get the same level of dedication, patience and expertise anywhere else. Thank you Jack!”

  • Carlos Silva Profile Image
    He came back with less than half what i was paying AND included renters as well!

    “This review is the last one you need to read before deciding on an insurance company or rep to help you find the best rates. So stop reading and give them a call NOW! I was with other companies over the years and every time I would shop around i would always find a slightly better price. That was until I contacted David Zappacosta. He came back with less than half what i was paying AND included renters as well! Recently I purchased a used car and there was another company’s agent in the building who approached me and asked if I would give him a call and he would match coverage and beat what I was already paying. Well I told him he could try but I was currently paying for 4 vehicles what i use to pay on 1 of those vehicles with his company. His face dropped and his heart sank when i told him my rate. David and his team are incredibly responsive even off hours and always very helpful. He even was able to get a close friend of mine coverage while waiting on hold with her companies “preferred provider” for a quote. Can’t say enough great things about them and will continue to recommend them in the future.”

  • Mary M. Profile Image
    ...exceptional customer service, professional and courteous.

    “I recently became a client of Bridge First Insurance, these folks are well versed in the art of customer service. Dave is a true professional, answered all of our questions and provided us with reasonable quotes. He made switching to Erie easy, took care of the cancellations of our previous carrier and there was never a rush to get payment, we actually started receiving our refunds from the previous carriers before we made any payments to Erie. The word is out “Bridge First”, exceptional customer service, professional and courteous. Thanks!”

  • Jennifer Thomas Profile Image
    I found Jack very professional and very responsive.

    “I needed to get homeowners insurance. Jack was very helpful in getting me more coverage for my auto when I combined it with my new homeowners insurance policy. I found Jack very professional and very responsive. He was quick to get me what I needed and what my lender needed which I appreciate with my busy schedule. I highly recommend!”

  • Tabatha De Santis  Profile Image
    Excellent Customer Service...

    “Just signed up with Bridge First Insurance. Alex was my rep., and I am very pleased with the service he provided. He did all the homework looking for the best deal and rate for me! He is personable, friendly, and excellent at follow up! He made the process so easy! Excellent Customer Service…ask for Alex ”

  • Frank Felker Profile Image
    I wouldn't work with anybody else!

    “Bridge First helped me insure a diamond engagement ring I had just purchased and was taking with me overseas to pop the question in London. Jack Cordes took care of the whole thing over the phone (on the down low) while we were waiting for our flight to leave Dulles. By the time we got on the plane, the policy was in place and my mind was at ease. I wouldn’t work with anybody else!”

  • Dan Rochon Profile Image
    ...I have an advocate that will fight for me.

    “Before I met Jack, Dave, and the entire team at Bridge First, I thought that it was smart to shop online for the best rate for my insurance. I found that having a relationship with my insurance company has saved me money in the long term because I can count on them to be accountable.

    Having a person that cares for my family and me on my speed dial allows me to have the comfort that if I ever need to make a claim, I have an advocate that will fight for me.

    If you want to save money, have an advocate, and know that you have someone in your corner for your insurance needs, you should hire Bridge First Insurance.”

  • Paula M. Profile Image
    ...courteous, professional, expeditious and knowledgeable.

    “I could not recommend Jack of Bridge Star Insurance more! I had mercury insurance for years and my daughter had a fender bender and my insurance went up by $4000 a year, almost double what it was. Jack was able to get me the same coverage for only $100 more than I had been paying before the ridiculous rate increase. Jack was courteous, professional, expeditious and knowledgeable. Thank you so much, Jack!”

  • Richard M. Profile Image
    The prices are very fair and they do the best they can.

    “Used them for a year now. All my correspondences with them have been good and they respond quickly. The prices are very fair and they do the best they can.

    5/5 recommend.”